Student Grievance Procedure

Any and all student grievances must be handled according to the following
procedure in the order listed (Skipping steps will not speed up the
process). All Steps should include copies of the previous steps
correspondence and results in writing.

1. Within 24 hours of any such incident or action the student must
   file a written grievance (letter) with the program instructor, who will
   then attempt to resolve the conflict through an informal conference with
   the parties.
2. If the grievance remains unresolved then the Educational director
   or an Admissions Officer should be notified and a second conference will
   be scheduled within 24 hours.
3. In the unlikely event the grievance still remains unresolved after
   the above steps are completed the student may petition the President (in
   writing) for a formal review.

The President (or her designated representative) will take whatever steps
are deemed appropriate to resolve the matter. This may involve dismissing
the grievance due to insufficient cause or evidence, or a formal hearing
in more severe cases. The President or designated representative will
render a decision which is final and binding on all parties.

If a complaint is not settled at the institutional level, the student may
contact the:

Kentucky Board of Barbering
312 Whittington Parkway
Suite 110
Louisville, KY 40222
(502) 429-7148
(502) 429-7169
(502) 429-7149 (fax)